As part on internal Incident and Problem investigation tracking we currently include a reference to the VMware SR number. It would however be useful to be able to include a copy of the full SR, including all the notes, analysis, etc. so that people who do not have access to the SR can view the details.
Would it therefore be possible to have an "Export to PDF" function on the my.vmware.com portal to enable SRs to be exported? Suggested format would be PDF, but potentially other formats too.
Thanks!
Tim